Raise issues in seconds, track every service stage, and get real-time updates on WhatsApp without calling support again and again.
Single place to raise, track and close device RMAs for your branch or outlet.
Pre-filled customer details and guided form so that every request comes with complete information.
OTP, ticket status and payment confirmations directly on WhatsApp – no separate tracking link required.
From “Ticket Created” to “Closed”, every stage is recorded so you always know where your device is.
Simple, structured and transparent for your team.
Customer or branch raises a ticket with device and issue details.
Team connects over call or remote tools like AnyDesk / UltraViewer.
If required, device is shipped to the service center with tracking details.
Device is received, tagged and its status is updated in the system.
Technicians repair the device and run quality checks as per policy.
Device is dispatched back, ticket is closed after feedback from you.
Create your first ticket in less than a minute and experience end-to-end visibility for every device.